99ymm | Privacy Policy and How We Protect Your Data

01 Introduction & Scope

99ymm (https://99ymm.ws) is a trusted online Sports Betting and gaming platform in Bangladesh. We believe that protecting your personal privacy is not just a legal obligation — it is an ethical commitment. This Privacy Policy explains how 99ymm collects, stores, uses, and safeguards your information.

This policy applies to the 99ymm website, mobile application, and all associated services. By using our platform, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of it, we ask that you refrain from using our services.

Important: This Privacy Policy was written in Bengali to ensure users in Bangladesh can easily understand it. In the event of a legal dispute, the English version shall be considered the definitive text.

02 What Information We Collect

99ymm only collects information that is necessary to provide its services. Below is a description of the types of data we may collect.

Personal Identity Information

Full Name, Date of Birth & Gender
Email Address & Mobile Number
Current & permanent address
National ID or passport number (for KYC verification)
Selfie or photo (required for identity verification)

Financial Information

Mobile banking number (bKash, Nagad, Rocket)
Bank Account Details (where applicable)
Deposit and withdrawal history
Transaction date, amount & method

Platform Usage Information

Betting history & gaming activity
Login Time & Session Duration
IP address and device type
Browser type & operating system
Referral source and page visit data

03 How We Collect Your Data

99ymm collects information through various methods. It is our responsibility to keep you informed about each of these methods.

Collection Methods	What Data We Collect	When it happens
Registration Form	Name, email, phone, address	At account registration
KYC Process	ID, photo, proof of address	At the time of verification request
Payment Gateway	Transaction details, payment methods	At the Time of Deposit/Withdrawal
Cookies & Tracking	Browsing behavior and preferences	During site visits
Support Contact	Complaints, Inquiries & Chat Logs	When contacting support

04 Purpose of Data Use

99ymm uses collected data solely for specific, legitimate purposes. We never use your information for unnecessary or unauthorized activities.

To create and manage your account — to verify your identity and keep your account secure.
To process financial transactions — including deposits, withdrawals, and bonus payments.
To provide customer support — and to resolve your questions or complaints.
To prevent fraud and money laundering — for the operation of our anti-fraud systems.
To comply with legal obligations — including regulatory reporting requirements.
To improve our services — by analyzing user experience and developing our products.
To deliver a personalized experience — by showing content tailored to your preferences.
To promote responsible gaming — and to identify signs of problem gambling.

Please note: 99ymm never uses your data to build advertising profiles or sell them to third parties. This is directly contrary to our core principles.

05 Data Sharing & Disclosure Policy

99ymm does not generally share your personal information with third parties. However, there are specific circumstances where sharing may be necessary, as outlined below.

Payment Processor: To process deposits and withdrawals, relevant transaction details are shared with payment partners such as bKash, Nagad, and Rocket.
Legal Authority: We are legally required to provide information in response to court orders, government directives, or lawful requests from law enforcement agencies.
Technology Service Provider: Data may be shared with trusted technology partners under data processing agreements for hosting, cloud storage, or security services.
Fraud prevention: In cases of suspected money laundering or fraud, information may be shared with international financial intelligence agencies.

What we never do: Your information is never sold or shared with ad networks, data brokers, or marketing companies. This is a firm 99ymm policy.

06 Cookies & Tracking Technologies

The 99ymm website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Type	Purpose	Duration
Essential Cookies	Login sessions, security, form completion	Deleted at end of session
Functional Cookies	Language preferences, display settings	1 Year
Analytics Cookies	Traffic measurement, page performance	2 Years
Marketing Cookies	Showing relevant offers	30 Days

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

07 Security Measures

99ymm protects your data using internationally recognized security technologies. Our security framework is regularly audited by independent third parties.

SSL/TLS encryption is applied to all data transfers.
Data is stored on servers using AES-256 encryption.
Only a limited number of authorized staff can access your data, and only when necessary.
Round-the-clock security monitoring and suspicious activity detection systems are actively in place.
Regular security audits and vulnerability assessments are conducted.
Two-factor authentication (2FA) can be enabled on your account.

In the event of a data breach: In the event of a security breach, we will notify affected users by email within 72 hours and take all necessary steps to address the issue.

08 Your Rights

As a 99ymm user, you have important rights regarding your personal information. We respect these rights and respond as promptly as possible.

Right to Access: To find out what information 99ymm holds about you, contact us and we'll respond within 30 days.
Right to Rectification: If any of your information is inaccurate or incomplete, you may request that it be corrected.
Right to Erasure: You may request that your data be deleted under certain conditions. However, some information may need to be retained due to legal obligations.
Right to Restrict Processing: In certain cases, you may request that we restrict the processing of your data.
Right to Portability: You may request a copy of your data in a machine-readable format.
Right to Object: You may opt out of marketing communications or object to certain types of data processing at any time.

To exercise these rights, please contact our support email support@99ymm.ws Write to us. We'll respond as quickly as possible, and within 30 days at the latest.

09 Data Retention Period

99ymm does not retain your information longer than necessary. However, certain data must be kept for a defined period to meet legal and regulatory requirements.

Data Type	Retention Period	Reason
Account Information	5 years after account closure	Legal Liability & Dispute Resolution
Financial Transaction Records	7 Years	Financial Regulatory Rules
KYC Documents	5 Years	Anti-Money Laundering Laws
Betting History	3 Years	Dispute Resolution & Audit
Support Contact	2 Years	Service Quality Assurance
Cookie Data	Up to 2 years	User experience analytics

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified from it.

10 Protection of Minors

99ymm strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

Age verification is mandatory at the time of registration.
A national ID is verified during the KYC process to confirm your age.
Any account identified as belonging to a person under 18 will be immediately suspended and all associated data deleted.
If parents have any concerns, they can reach us at support@99ymm.ws.

If you become aware that a minor has created an account using your information, please notify our support team immediately.

11 Privacy Policy Updates

99ymm may update this Privacy Policy from time to time. Changes may be made due to legal requirements, the introduction of new services, or security improvements.

For significant changes, we will send a notice to your registered email and update the date on this page. Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy.

Tip: Check this page regularly and keep email notifications enabled so you never miss an important update. The date of the latest update is shown at the top of the page.

12 Contact & Complaints

For any questions, requests, or concerns about our Privacy Policy, feel free to reach out. Our dedicated privacy team is always here to help.

Email: support@99ymm.ws — for privacy-related matters, please include "Privacy Request" in the subject line.
Response Time: 48 hours for general queries; up to 30 days for complex requests.
Live Chat: You can reach us via 24/7 Live Chat for general privacy-related questions.
Complaints Process: If you are not satisfied with our response, you have the right to appeal to the relevant regulatory authority.

For more information, visit our FAQ Page View or Terms & Conditions Read.

99ymm Privacy Policy — How We Keep Your Information Safe

Encrypted Data Storage

Not Shared with Third Parties

Minimal Data Collection

Right to Rectification

Cookie Transparency

Marketing Opt-Out

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